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AI-Law § AI-Law

Legal // Australian Consumer Law applies

Terms of use

Provisions on the left, the reason for each beside it. The two that decide everything after them come first: what this document actually supplies, and the fact that the company drafting it is not a law practice.

Effective 11 August 2026Version 1.0Western AustraliaAustralian Consumer Law

1The parties, and the reach of these terms

1.1

These terms bind you and AI-LAW PTY LTD, ACN 698 421 608, ABN 23 698 421 608, an Australian proprietary company. The trading name AI-Law belongs to it. Below, the company means AI-LAW PTY LTD.

PartiesTwo, and no third. Nobody is authorised to accept these terms on the company's behalf or to vary them in correspondence.

1.2

They govern your use of the pages at ailaw.im and any correspondence you conduct with the company at [email protected]. Reading the site accepts them. Declining them costs you nothing at all: close the tab, since none of this sits behind a login.

ConsiderationWorth naming the remedy for refusal, because on a site with no account there genuinely is only the one.

1.3

They also record the footing on which retrieval software is supplied to a practice. Those provisions sit at clause 6, and they take effect through the written agreement described there rather than through this page.

PlacementClause 6 is set out in full here so a practice can read the terms of supply before opening a negotiation rather than after.

2What is supplied here, and what is not

2.1

These terms reach the website and your correspondence, and reach nothing else. They license no software. They are not an agreement to furnish a product or a service. Supply of the retrieval software this site describes rests on a separate written agreement with an identified practice, as clause 6 provides.

Placed firstMost terms of use leave this unsaid and let the reader assume. The assumption is the thing being corrected.

2.2

Nothing on the site is an offer capable of acceptance, and nothing on it is a warranty. What the pages give is a description of how the software works and on what footing it is supplied. The terms that bind a supply are the terms of the written agreement at clause 6, and a page describing a function is not that agreement.

Section 18Misleading conduct is judged by the impression created, not by the caveat attached. Clause 5.2 answers the same point from the other direction.

This company supplies its own software, under an agreement it has signed, and appoints no reseller and no agent to do it. If somebody else offers you access, write to [email protected] and say who.

3No advice, no practice, no retainer

3.1

This is the operative clause of the document, and it is not boilerplate.

  1. Nothing published here is legal advice. Not the accounts of what the software does, not this document, not the privacy policy, and not any reply arriving from the published address.
  2. The company is not an incorporated legal practice. It carries no Australian practising certificate, has no principal who is an Australian legal practitioner, and does not engage in legal practice within the meaning of the Legal Profession Uniform Law as applied in Western Australia by the Legal Profession Uniform Law Application Act 2022 (WA).
  3. No retainer arises from reading this site, from writing to the company or from receiving an answer. None of the duties a solicitor owes a client can arise, the company not being a solicitor.
  4. The software advises nobody, drafts nothing and forecasts nothing. It retrieves passages from documents its user already holds and attributes each passage to its source. What it returns is a pointer to an existing document, not an opinion about the document's meaning or effect.
  5. It stands in for no lawyer. To learn what a contract means, or what to do about one, retain an Australian legal practitioner.

Why five limbsEach answers a different assumption a reader might otherwise carry away. Compressing them into one sentence is how the assumptions survive.

3.2

Section 11 of the Uniform Law forbids a person to represent or advertise an entitlement to engage in legal practice that the person does not hold. Clause 3.1 exists so that no reader is left in doubt where the company stands, and so that the company cannot afterwards be heard to say the position was ambiguous.

Estoppel, roughlyA term drafted this plainly is a term the drafter cannot later reinterpret.

4Consumer guarantees take precedence

4.1

Nothing in these terms excludes, restricts or modifies any right, remedy, guarantee, warranty or other term which a law implies or imposes and which may not lawfully be excluded, restricted or modified.

PlacementStated before the liability clause rather than after it, because clause 9 is read subject to this one and not the reverse.

4.2

The Australian Consumer Law, being Schedule 2 to the Competition and Consumer Act 2010 (Cth), confers guarantees on consumers that no contract can displace. Where they apply they apply regardless of anything drafted here, and any provision inconsistent with them is read down, or severed, so far as the inconsistency runs.

Those guarantees include, for services, that they be rendered with due care and skill and be fit for any purpose made known. Where a service fails them, the remedy depends on the gravity of the failure. A major failure entitles a consumer to terminate and to recover the price of what remains unused, or to be compensated for the drop in value, together with any other loss or damage that was reasonably foreseeable. A lesser failure entitles the consumer to have the problem put right within a reasonable time, and, if it is not put right, to terminate and recover the unused portion.

Test of a supplierThe clause governs any service supplied under a written agreement. A supplier who omits it while promising a product has told you something about itself.

5Permitted use of the website

5.1

Read the site, print it, quote it with attribution and link to it from anywhere. No permission need be sought for any of that.

GrantStated as a permission rather than left to implication, so that clause 5.2 reads as the narrow exception it is.

5.2

Four things are not permitted.

  • Holding yourself out as connected with the company, endorsed by it or acting for it, when you are not.
  • Reproducing material from the site so as to alter its sense, and in particular quoting a description of what the software does as though it were a warranty of the result a search will return.
  • Interfering with the site or the infrastructure serving it, denial of service among the means, or reaching for anything that has not been published.
  • Putting load on the site by automated means that a reasonable person would call disproportionate.

Second itemThe prohibition the company is likeliest to need. A description turned into a guarantee is a misrepresentation the company would be answering for.

5.3

The site is furnished as it stands. It is a set of static files, and it will be unavailable occasionally, as everything is occasionally. No undertaking about availability is given and none is to be implied.

Researchers are welcome. Report a finding to [email protected] under the subject line Security. A report made in good faith breaches nothing in this document, and nobody making one will be threatened.

Second paragraphThe threat of proceedings is the standard response and it is why defects go unreported. Waiving it in the terms is the only way the waiver is worth anything.

6Supply to a practice

6.1

This clause records the footing on which retrieval software is supplied to a practice. It confers nothing by itself, supply running on the written agreement named in the first item and on nothing said here or in correspondence.

  • A separate written agreement with an identified practice governs supply. These terms of use license no software themselves.
  • The customer's documents stay the customer's. Furnishing documents for indexing passes no ownership, grants no licence to use them for the company's own ends, and confers no right to train any model upon them.
  • The practice keeps its own obligations. Confidentiality, privilege, conflicts, the conduct rules and its own duties under the Privacy Act 1988 (Cth) remain the practice's. Nothing supplied alters that, and nothing said by the company should be relied on as advice about it.
  • Output is to be checked. The agreement obliges the customer to verify a retrieved passage against its source before relying on it, that being the only responsible way to use retrieval in this profession.
  • Accuracy is warranted no further than the law requires. Retrieval can miss a passage, and can rank an irrelevant one first. Beyond the guarantees at clause 4, completeness is not warranted, and a supplier claiming otherwise would be misdescribing what the technique does.
  • Destruction on termination. The agreement provides for the customer's data to be destroyed when it ends, within a stated period, confirmed in writing.

Fifth itemRecall is a measurable quantity and it is never one. A warranty of completeness would be a warranty nobody could keep.

7Intellectual property

7.1

The text, arrangement, stylesheet, code and design of this site belong to the company or are used under permission. The typefaces are licensed from their foundries under open font licences and belong to neither party.

FontsNamed because a licence held by somebody else is not an asset of this company, whatever a general ownership clause might imply.

7.2

AI-Law, and the mark set in the header, are used by the company as a trading name. No registration is claimed on this site and none is to be inferred from use of a name. Should a mark be registered, this clause will say so and give its number.

PrecisionAsserting an unregistered mark as though registered is itself a representation, and an actionable one.

7.3

Quote from the site for comment, criticism, review, reporting or study, which the fair dealing provisions of the Copyright Act 1968 (Cth) permit in any event. Reproducing a page entire and passing it off as your own is a different act and is not permitted.

Restating the statuteThe permission exists whether or not this clause grants it. Saying so removes the excuse of uncertainty.

8Personal information

8.1

Personal information is dealt with under the privacy policy, which is incorporated into these terms and drafted to the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

IncorporationIncorporation gives the undertakings at 8.2 contractual force. In a policy alone they are only a statement of practice.

8.2

Two undertakings from that policy are worth repeating in the contract. Nothing you send trains any model. Nothing is sold, and nothing is disclosed for anybody else's marketing.

Client documents are not to be sent to the published address. Material of that kind is destroyed under APP 4, by the procedure the privacy policy sets out at clause 7.3.

Cross-referencePrivacy policy, clauses 3.3 and 8.3. The wording there governs; this is a signpost, not a second version of it.

9Limitation of liability

9.1

This clause operates subject to clause 4, which prevails wherever the two are inconsistent.

So far as the law permits, the company is not liable for loss or damage arising from your use of this website, from your inability to use it, or from reliance upon anything published on it. That takes in indirect and consequential loss, loss of profit, loss of opportunity, and loss or corruption of data.

OrderingAn exclusion clause that does not open by yielding to the statute is an exclusion clause drafted to be read down.

9.2

Where liability may be limited but not excluded, it is limited, at the company's election, to supplying the relevant service again or to paying the cost of having it supplied again.

Nothing here limits liability for fraud, for deliberate breach, or for anything else the law does not permit to be limited.

ScopeThe site is free to read, so the practical field of this clause is narrow. It is drafted anyway, because the cost of omitting it appears only once.

10Governing law, and disputes

10.1

The law of Western Australia, together with the law of the Commonwealth, governs these terms. Both parties submit to the non exclusive jurisdiction of the courts of that State and of the courts hearing appeals from them.

Non exclusiveChosen deliberately. An exclusive clause would force a consumer elsewhere in the country to litigate here, whatever the merits.

10.2

Before commencing a proceeding, write to [email protected] setting out the dispute and the outcome you want. An answer follows within 10 business days. Most disagreements turn out to be a misreading of a page, and reading the message is cheaper for both parties than filing anything.

Not a barThe step is a courtesy and a condition of nothing. It does not stop you filing, and it does not stop time running.

10.3

A dispute about the handling of personal information follows the route in the privacy policy instead, ending with the Office of the Australian Information Commissioner (OAIC), GPO Box 5218, Sydney NSW 2001, telephone 1300 363 992, oaic.gov.au. That route costs nothing, requires no representation, and requires no agreement from the company.

PreservedClause 10.2 does not displace it. A complainant may go to the Commissioner without writing here at all.

11Machinery clauses

11.1

Amendment. These terms may be amended. The version in force is the one published here, carrying its effective date in the heading. A material amendment is flagged above that heading for a minimum of 30 days before it operates. No amendment is given retrospective effect.

Notice periodThe same period the privacy policy uses. Two different notice periods in one document is a drafting error waiting to be relied on.

11.2

Severance. An unenforceable provision is read down so far as necessary and, failing that, severed. What remains continues in force.

OrderReading down before severing preserves as much of the bargain as the law allows.

11.3

Indulgence. A right not enforced on one occasion survives for the next. Exercising a right partly does not spend the remainder of it.

EffectTolerance on one occasion is not consent to a practice, which is the argument this clause forecloses.

11.4

Whole agreement. These terms and the privacy policy are the entire agreement about your use of this website, displacing anything said or written about it beforehand.

LimitThe clause reaches use of the website. It could not, and does not, exclude liability for a misrepresentation.

11.5

Assignment. Your rights under these terms are not assignable. The company may assign its own on a sale or reorganisation of the business, and where personal information is caught up in that, the privacy policy governs what becomes of it.

PointerPrivacy policy, clause 10.4. The obligations travel with the records or the assignment is worth less than it looks.

This is a professionally structured document rather than legal advice, and it is no substitute for advice from an Australian legal practitioner upon your own circumstances. AI-LAW PTY LTD is not an incorporated legal practice.